We will do the design and layout your order based on what was discussed and finalized during the consultation. We will also use all the details found in your order form in doing the layout – event details, entourage list, insert card wordings, map & directions, etc. A soft copy proof .JPEG or .PDF will be emailed to you within 3-7 working days for review, approval, or revision. However, if you require map services, it may take a little bit more. Please note that working days do not including weekends and holidays. We need you to proof-read your layout very carefully, checking all the spellings, grammars, punctuations, colors and spacing. Please be reminded that you are limited to the number of free revisions for the type of invitation that you have ordered. That is why we suggest that you list down all the revision details and email it to us in one go, instead of sending it one by one. Please be informed that our layout artists take a lot of time and effort in making your layout so in the event that your order is cancelled, the layout fees are non-refundable.
If in case you hired your own artist and that you will be providing us a file that is ready for printing, you are welcome to avail only the printing and assembling services. Please provide a high quality, high resolution file (PDF or vector files in 300 or 600dpi) to produce quality prints. A blurred pixelated file will result in a blurred pixelated print.
Print production lead time only begins after your file is ready, final and approved for printing. If you change your mind on any of your order details (quantity, size, set inclusions), you must contact us immediately so we can update the job estimate. However, please be advised that you cannot change the colors of the papers and other materials after you have paid the 50% downpayment for your signed job estimate or quotation. When you pay the downpayment, we are making sure that all purchases of the materials have been made from our suppliers. To avoid this from happening, please finalize your requirements before placing your order.